Returns & Exchanges

At Pipekit, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused items in their original packaging. Simply follow our streamlined process to ensure a quick refund or exchange for your order.

Return Process

• 1.
  Initiate Your Request

  Log into your Pipekit account or visit our returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the items in their original shipping box, ensuring all tags and protective materials are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.